What we can do?
CUADRUM is your professional fact provider
CUADRUM develops your online survey tool on the basis of individual software, which can be used within the company, but also as a market research tool for customers. Precise data is easily gathered – from employee satisfaction to product innovation to a complete “Customer Journey Map”. The results are made available, transparent and in real time, to all levels of your organisation. With this information advantage, CUADRUM can reform – in certain cases even revolutionise – your business processes.
Put your customer (back) into the spotlight
With the help of CUADRUM, you consistently align all levels of your customer contact to one factor: Customer satisfaction. Data is recorded in real time and individual reactions made possible. Moving away from traditional debriefing, future corporate actions are tailored to the customers’ needs – in real time. Complete strategies and tactics can be implemented on the basis of verifiable information to enthuse your customers, goal-oriented on all levels.
CUADRUM inspires
From medium-sized businesses to DAX-listed companies: CUADRUM is your modern compass to active customer-oriented action. Customer enthusiasm needn’t be a coincidence – create it as a result of new and up-to-date information. Challenge CUADRUM!
Need more information? Contact us.
Your Information Advantage
Information is the foundation on which every decision is based upon. And before making decisions, one factor must be able to be counted on: reliable data.
Market Research On Your Behalf
The importance of direct and open dialogue with (end) customers is growing, more so in times of Social Media. Nowadays,…
Market Research On Our Behalf
Not always is it possible for a company to openly conduct market research, as to not draw the competitors‘ attention. Many times it’s also…
Customer Opinion
What do your customers think? Is the service up to par? Where are the weak spots? And: where can you create surprise, positively and on target? These are important questions…