We bring light into darkness.
Use CUADRUM for your success.

What do your customers think?

Valuable Customer Opinions

What do your customers think? Is the service up to par? Where are the weak spots? And: where can you create surprise, positively and on target? The success of your organisation depends upon these important questions. On your behalf, CUADRUM brings light into the dark.

Market Research 2.0

Older market research tools are “worn out” and too easily read out by participants, at times even openly rejected. That’s why CUADRUM offers modern, online survey tools that are not only easy to handle, they offer reliable results in real-time, reflecting the opinions of your customers.

Customer Experience Management

For many, “Customer Experience” was up til now a cloudy marketing term. CUADRUM makes it comprehensible and measurable.

After creating an individual Customer Journey Map within your organization – an overview of all contact your customer has with your product or within the company – CUADRUM carves out those instances, in which your specific action inspires. Because inspiration needn’t be left to chance. Today, it is controllable.

Increase sales through enthusiasm

Utilise CUADRUM to review and improve your organisation’s Customer Experience Management. Inspired future customers will not only stay loyal to your organization, they will recommend you.

Your Information Advantage

Information is the foundation on which every decision is based upon. And before making decisions, one factor must be able to be counted on: reliable data.

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Market Research On Your Behalf

The importance of direct and open dialogue with (end) customers is growing, more so in times of Social Media. Nowadays,…

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Market Research On Our Behalf

Not always is it possible for a company to openly conduct market research, as to not draw the competitors‘ attention. Many times it’s also…

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Customer Opinion

What do your customers think? Is the service up to par? Where are the weak spots? And: where can you create surprise, positively and on target? These are important questions…

Read more…